The Court Services Victoria Respect and Integrity complaints/report service is an independent and confidential service available to make a complaint/report in relation to sexual harassment, including anonymously if so desired.

The Review of Sexual Harassment in Victorian Courts considered measures to prevent sexual harassment, improve reporting by and support for those who experience sexual harassment, raise awareness, and ensure accountability. This service provides one of a number of avenues to raise a complaint/report in relation to sexual harassment and supports CSV’s commitment to creating a safe, harassment free, gender equal and inclusive environment in Courts and VCAT.

Court Services Victoria has engaged an independent consultant to manage the receipt, recording and reporting of complaints of sexual harassment. Stopline is an independent, confidential and impartial avenue for information that enables the reporting of sexual harassment. Stopline has people experienced in handling sensitive information.

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your call to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the dedicated representative at Court Services Victoria. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your complaint/report at some later date.

A person within Court Services Victoria responsible for ensuring that all serious complaints/reports are handled appropriately. The dedicated officer is responsible for Court Services Victoria’s role in managing complaints/reports and being the contact point for both Stopline and Court Services Victoria.

You can telephone the Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week. A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST). Any messages left with our overnight team will be responded to within one working day. You can also send your complaint/report via the internet (this website), email or mail.

Yes. You will be kept advised about the status of the complaint, decisions made regarding how the matter is to be handled, timeframes that apply and any other information that can be shared. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.

Further details are available on Court Services Victoria website www.courts.vic.gov.au

For those working at CSV, further information is available on the intranet.